Contact information

If you have any questions while shopping, please don’t hesitate to contact us.

For faster assistance, please email our customer service team at service@embroflora.com using the email address associated with your registered account.

Please include your order number, product name, a brief description of your request, and use a clear subject line, such as: [Order #12345 – Return Request].

We aim to respond within 1 business day. If you don't hear back from us, please check your spam or junk folder.